Jagdeep Singh
Forskare
Systematic Framework to Assess Social Impacts of Sharing Platforms
Författare
Summary, in English
(1) Background
Research and user experience suggests both positive and negative social impacts resulting from practices in the sharing economy: social cohesion vs. gentrification; inclusiveness vs. discrimination; flexible employment vs. exploitation. However, as yet, there is no framework for understanding or assessing these social impacts holistically.
(2) Objective
We aim to improve understanding of the social impacts of sharing platforms and develop a systematic framework to assess these impacts.
(3) Methods
We conduct a narrative literature review and stakeholder workshop, integrating insights to produce a systematic social impact assessment framework and a practice-oriented tool.
(4) Results
We identify four social aspects—trust, empowerment, social justice, and inclusivity—and eighteen indicators that make up the framework. We describe each indicator and its relevance to the sharing economy as well as suggest measurable variables in the form of a practice-oriented tool.
(5) Conclusions
The framework and tool are the first holistic method for assessing social impact in the sharing economy, which may inform researchers, sharing platforms, regulators, investors, and citizens to mitigate adverse social impacts while enhancing the overall net social value of the sharing economy.
Research and user experience suggests both positive and negative social impacts resulting from practices in the sharing economy: social cohesion vs. gentrification; inclusiveness vs. discrimination; flexible employment vs. exploitation. However, as yet, there is no framework for understanding or assessing these social impacts holistically.
(2) Objective
We aim to improve understanding of the social impacts of sharing platforms and develop a systematic framework to assess these impacts.
(3) Methods
We conduct a narrative literature review and stakeholder workshop, integrating insights to produce a systematic social impact assessment framework and a practice-oriented tool.
(4) Results
We identify four social aspects—trust, empowerment, social justice, and inclusivity—and eighteen indicators that make up the framework. We describe each indicator and its relevance to the sharing economy as well as suggest measurable variables in the form of a practice-oriented tool.
(5) Conclusions
The framework and tool are the first holistic method for assessing social impact in the sharing economy, which may inform researchers, sharing platforms, regulators, investors, and citizens to mitigate adverse social impacts while enhancing the overall net social value of the sharing economy.
Avdelning/ar
- Internationella miljöinstitutet
- BECC: Biodiversity and Ecosystem services in a Changing Climate
Publiceringsår
2020-09-08
Språk
Engelska
Publikation/Tidskrift/Serie
PLoS ONE
Volym
15
Issue
10
Dokumenttyp
Artikel i tidskrift
Förlag
Public Library of Science (PLoS)
Ämne
- Social Sciences Interdisciplinary
Nyckelord
- Social sustainability assessment
- Framework
- sharing economy
Status
Published
Projekt
- Urban Sharing: Sustainability and Institutionalisation Pathways
ISBN/ISSN/Övrigt
- ISSN: 1932-6203